LOFT's Essential Landlord Support Services

Being a landlord is a double-edged sword. When everything is running like clockwork, there’s nothing to it but to sit back, relax and let the rental income roll in. When a problem arises, however, it becomes a matter of all hands on deck to resolve the issue as quickly as possible to keep your tenant happy.

Furniture has always been a bit of a pain for landlords. If you’re not trying to find the right pieces for your property, you’re waiting from daft o’clock in the morning to silly o’clock at night waiting for the delivery. On top of that, you’ve got to put everything together and get rid of any old pieces.

We provide many essential landlord support services to take away all the stress that’s involved in sorting furniture for your rental property.

Take a closer look at our key services designed with landlords like you in mind.

A DEDICATED ACCOUNT MANAGER

Being passed from pillar to post is a terrible way to build a relationship, but we see the value in keeping things simple and straightforward. When landlords come on as our clients, they’re assigned an account manager who will become their main point of contact.

We know what it’s like to ring up a company, hoping to speak to one person, only to end up speaking to Tom, then Ben and then Harry. With us, there’s only one name you’ll ever have to ask for, and that person will answer all your questions and keep on top of all your purchases and deliveries.

STRESS-FREE DELIVERY

Life is hectic. If you need furniture delivered as soon as possible, but you have work commitments, or you live a long way from your rental property, we will handle that aspect for you.

Landlords who partner with us benefit from our free key collection service. We will gladly arrange to meet you, your property manager or tenant to collect the keys to your property, so our team can carry out a furniture delivery at a time to suit you. Once the job is done, we’ll return the keys at your convenience.

We also get things done quickly. You shouldn’t have to wait several weeks for furniture to be delivered. Depending on what you need, we may be able to deliver your furniture the next day. We have distribution centres across the UK — including Manchester and London — so you won’t be waiting long.

EXPERT INSTALLATION

Have you ever opened up a box of flatpack furniture, spread all 10,000 pieces out on the floor, and instantly regretted your purchase? We believe that if you buy a piece of furniture, you shouldn’t have to put it together yourself if you don't want to.

Our delivery teams are trained to install every item that we have on offer. Once your furniture has been delivered, we can assemble and install everything, so that the furniture is safe, secure and ready for your tenants to use.

REMOVE & RECYCLE

So, your furniture has been delivered and installed, but what about the packaging and any old pieces of furniture you want taken away?

Our delivery teams clear up after themselves, removing all the cardboard and plastic, so they can be recycled instead of being thrown away.

Recycling is a huge part of our business, and we take the ethical disposal of furniture seriously. If we’re replacing any old pieces in your property, we’ll take away the old furniture, so it can avoid going into a landfill. We’re proud to say 89% of the furniture we take away is recycled into electricity. Thousands of mattresses we’ve removed have also been broken down and responsibly recycled or disposed of through our partnership with a specialist facility.

In our opinion, this is one of the most important elements of our landlord support services. We do everything we can to reduce our carbon footprint, and we even plant a tree for every apartment we design and furnish.

REPLENISHMENT SERVICES

If you have a tenant already living in your property, it can be a nightmare finding the right furniture you need and in a timely fashion. After all, the longer your tenant has to wait, the less happy they’ll be, especially if the damage is more than just cosmetic.

The happiness and safety of your tenants is as important to us as it is to you, so we aim to replace items within one day where possible. Our like-for-like replenishment service keeps the replacement item inline with your current interior design styles.

INTERIOR DESIGN & PROPERTY STAGING

Creating a property that appeals to the modern tenant can be tricky, but a thorough understanding of the rental market and a keen eye can put you ahead of the competition.

If you’re in between tenants at the moment, we know it’s key to get someone in soon to reduce the void period. Our award-winning interior design team has put together stunning rental properties, and our staging service will help you attract the ideal tenant, or increase the target market for your property.

TRY OUR ESSENTIAL LANDLORD SERVICES FOR YOURSELF

There’s no reason why furniture should be a constant headache when we’re dedicated to providing you with a stress-free and hands-off experience.

Our landlord support services were put together with you and your tenants in mind. We are quick, efficient and thorough, which saves you from dealing with tenant complaints, and keeps your tenants safe and happy in your rental property.

To see how our services can make your role as a landlord much easier, get in touch with a member of our team.